General Terms and Conditions of Sale (T&Cs)

Last updated: November 12, 2026

Preamble

These General Terms and Conditions of Sale (hereinafter the "T&Cs") define the terms and conditions under which Icare SAS markets the digital subscriptions and services offered under the Icare brand. They govern the contractual relationship between Icare SAS and any person (the "Customer") purchasing a paid subscription to the Service.

Any order implies the unreserved acceptance of these T&Cs as well as the General Terms and Conditions of Use.

1. Vendor Identification

The services are marketed by:

Icare SAS

Simplified Joint-Stock Company (Société par Actions Simplifiée)

Headquarters: 27 avenue de la Libération, 42400 Saint-Chamond, France

President: Emmanuel TROYARD

Website: https://icare-bot.fr

Email: contact@icare-bot.fr

SIRET: Pending

To be completed upon registration and according to legal obligations.

2. Definitions

In these T&Cs:

Customer: any person purchasing a paid subscription.
User: any person using the Service.
Subscription: a contract granting access to Premium features for a specified period.
Dashboard: the web interface used to manage the account and subscriptions.
Bot: the Discord application developed by Icare SAS.
Stripe: the payment service provider.

3. Purpose

These T&Cs define the conditions of sale for subscriptions (monthly, annual), Premium options, and any paid service offered by Icare SAS.

4. Products and Services

Icare markets digital services accessible via the Internet, including, but not limited to:

Premium features of the Discord Bot;
Community tools;
Advanced statistics;
Dashboard access;
Any new offer proposed by Icare SAS.

The essential characteristics of the offers are presented on the Website prior to any subscription.

5. Commercial Offers

The offers provided may include: Free, Standard, Premium, and Platinum. Details of the features can be viewed on the Website.

Icare SAS reserves the right to modify the characteristics of the offers, subject to the rights acquired during the period already paid for by the Customer.

6. Subscription

Subscriptions are completed exclusively via the Website, the Dashboard, or any secure method made available by Icare SAS.

The Customer guarantees that they have the legal capacity to enter into the contract.

7. Prices

Prices are indicated in euros (€) and displayed before the order is confirmed. The price charged for a subscription is the one in effect at the time of the order.

Icare SAS may change its pricing. For an active subscription:

a price decrease applies automatically from the next renewal;
a price increase is notified to the Customer by email at least thirty (30) days before it takes effect. It applies from the first renewal on or after that date. A Customer who does not accept it may cancel their subscription free of charge before that date and keeps access to the Service until the end of the period already paid.

A price change never applies to a period that has already been paid.

8. VAT

As of the publication date of these T&Cs, Icare SAS is not subject to VAT. Prices are displayed exclusive of tax. In the event of a change in the tax regime, prices may be adjusted in accordance with applicable regulations.

9. Order

Any order becomes final upon validation of the cart, acceptance of the T&Cs, and confirmation of payment by the payment processor (Stripe or other).

A confirmation may be sent by email or via the Dashboard.

10. Payment

Payments are processed via Stripe (or any other provider chosen by Icare SAS). No credit card numbers are stored by Icare SAS.

Payment is due immediately upon subscription.

11. Automatic Renewal

Unless canceled before the expiration date, subscriptions are automatically renewed for the same period. Renewal occurs on the anniversary date of the subscription.

In the event of a payment failure, access to Premium features may be suspended until the account is regularized.

12. Term

Subscriptions take effect once payment is validated and expire at the end of the subscribed period, unless renewed.

13. Modification and Evolution of Subscriptions

13.1 Modification of a subscription

The Customer may modify their subscription when this option is available in their personal account space. The financial terms (prorated calculation, immediate billing, or taking effect upon renewal) are specified prior to validation.

13.2 Upgrading to a higher tier

In the event of an upgrade to a higher tier, Icare SAS may apply a prorated calculation, immediate billing, or defer the change until renewal, according to the conditions indicated during the modification.

13.3 Downgrading to a lower tier

Downgrading to a lower tier takes effect at the expiration of the current billing cycle, unless specified otherwise.

13.4 Evolution of offers

Icare SAS may change the features, quotas and prices of its offers. Price changes affecting active subscriptions follow the rules of Article 7; no change applies retroactively to a period already paid.

14. Cancellation

The Customer may cancel at any time. Cancellation turns off automatic renewal; services remain accessible until the end of the paid billing cycle.

14.1 Cancellation by Icare SAS

Icare SAS may cancel or suspend a subscription in the event of fraud, attempted hacking, non-compliance with the General Terms and Conditions of Use, fraudulent payment, abusive use, or violation of the law.

15. Right of Withdrawal

15.1 Principle

In accordance with the French Consumer Code, consumers generally have a period of 14 days to exercise their right of withdrawal.

15.2 Express waiver

By subscribing to a service that grants immediate access, the Customer may expressly waive their right of withdrawal (via a separate checkbox or explicit consent) if execution of the service begins immediately.

15.3 Exercising the right

When applicable, the Customer may send their request to contact@icare-bot.fr; Icare SAS will acknowledge receipt as soon as possible.

16. Refunds

Subscriptions are generally non-refundable. Refunds may be issued in the event of a legal obligation, duplicate payment, manifest error by Icare SAS, or as an exceptional commercial courtesy.

Refunds are processed back to the original payment method, unless technically impossible.

17. Payment Failure

In the event of a failed charge: automatic renewal may be suspended and access to Premium features deactivated until the account is regularized.

18. Fraud and Chargebacks

Any fraud may result in the immediate suspension of the account and future purchases, as well as civil or criminal proceedings. In the event of an abusive dispute (chargeback), Icare SAS may provide evidence to the payment processor and suspend access until the issue is resolved.

19. Applicable Statutory Warranties

Consumer Customers benefit from the statutory warranties provided by the Consumer Code for digital services.

Icare SAS commits to providing a Service that complies with legal requirements, subject to limitations related to third-party services and maintenance operations.

20. Disclaimer of Commercial Warranties

Unless expressly stated otherwise, the Service is provided "as is" without any additional commercial warranties. Icare SAS does not guarantee the absence of bugs or uninterrupted availability.

21. Liability of Icare SAS

21.1 Best efforts obligation

Icare SAS is bound by a "best efforts" obligation (obligation de moyens) regarding the performance of the Service.

21.2 Limitation of liability

To the extent permitted by law, Icare SAS cannot be held liable for damages resulting from an interruption of third-party services (Discord, Bungie, Stripe, OVH), an Internet outage, improper use, data loss attributable to a third party, or an event of force majeure.

21.3 Liability cap

The total liability of Icare SAS, except where mandatory laws provide otherwise, is limited to the amount actually paid by the Customer for their subscription during the 12 months preceding the event giving rise to the claim.

22. Intellectual Property

All intellectual property rights relating to the Service remain the property of Icare SAS or its licensors. Subscribing does not grant the Customer any ownership rights.

23. Personal Data

The data collected is processed in accordance with the GDPR and Icare's Privacy Policy. Data retention periods and individuals' rights are detailed in the Privacy Policy.

24. Suspension of the Service

Icare SAS may suspend a subscription in the event of non-payment, fraud, attempted hacking, usage contrary to the General Terms and Conditions of Use, an administrative decision, or a security risk.

25. Amendments to the T&Cs

Icare SAS may modify the T&Cs for legal, technical, or business reasons. The updated T&Cs will be published on the Website; modifications affecting active subscriptions will be communicated in advance if they impact Customers' rights.

26. Assignment

Icare SAS may transfer its rights and obligations as part of a merger, acquisition, or restructuring. The Customer may not assign their contract without the prior written consent of Icare SAS.

27. Complaints

Complaints relating to orders, subscriptions, or invoices may be addressed to:

contact@icare-bot.fr

Icare SAS endeavors to respond as quickly as possible.

President: Emmanuel TROYARD

Website: https://icare-bot.fr

Email: contact@icare-bot.fr

Last updated: July 26, 2026

Last updated: October 23, 2026